Privacy Policy

1. Who We Are

Dental Reads is an online digital education store providing dental courses, clinical e-books, and specialist learning resources. Our website address is: https://dentalreads.com/.

2. Information We Collect

When you place an order, create an account, contact support, or browse our website, we may collect information such as:

• Your full name
• Your email address
• Your company name, if provided
• Your VAT number, if provided
• Your country or region
• Order details and purchased digital products
• Payment status and transaction references
• Technical data such as IP address, browser type, and device information

3. How We Use Your Information

We use your information to process orders, deliver course or e-book access, provide customer support, send order confirmations, issue invoices, prevent fraud, improve our website, and comply with legal or accounting obligations.

4. Digital Product Delivery

Dental Reads sells digital products. After successful payment, access details, download links, or delivery instructions may be sent to the email address used during checkout. Please make sure your email address is correct before completing your purchase.

5. Payments

Payments are processed through secure third-party payment providers. Dental Reads does not store your full card details on our website. Payment information is handled securely by the payment gateway used at checkout.

6. Emails and Communication

We may email you about your order, access details, invoice information, support requests, payment issues, or important account updates. You can contact us at any time if you need help with your order.

7. Cookies and Tracking

Our website may use cookies and similar technologies to keep your cart active, improve browsing experience, analyze website performance, and support security features. You can manage cookies through your browser settings.

8. Analytics and Website Performance

We may use analytics tools to understand how visitors use our website, improve product pages, fix technical issues, and optimize the shopping experience. These tools may collect technical information such as pages visited, device type, and browser information.

9. Customer Support and Live Chat

If you contact us through live chat or email, we may collect the information you provide, such as your name, email address, order number, and message content, so we can respond and resolve your request.

10. Sharing Your Information

We do not sell your personal information. We may share limited information only when necessary with trusted service providers such as payment processors, email delivery services, website hosting providers, analytics tools, fraud prevention services, or legal/accounting partners.

11. Data Retention

We keep order and customer information for as long as necessary to provide access, support your purchase, comply with legal obligations, resolve disputes, and maintain business records.

12. Your Rights

Depending on your location, you may have the right to request access to your personal data, correction of inaccurate data, deletion of certain data, restriction of processing, or a copy of your data. To request help, contact us using the email below.

13. Data Security

We use reasonable technical and organizational measures to protect your information. However, no online system can be guaranteed to be completely secure, so we encourage customers to use accurate information and keep account details private.

14. Children’s Privacy

Dental Reads is intended for dental professionals, students, and adult users. We do not knowingly collect personal information from children.

15. Updates to This Policy

We may update this Privacy Policy from time to time to reflect website changes, legal requirements, or operational updates. The latest version will always be available on this page.

16. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us at: contact@dentalreads.com.